How do I choose the right gift for someone?
Consider the person's interests, needs, and your relationship with them. Think about what message you want to convey with your gift. When in doubt, personalised items that celebrate a shared memory or milestone are often a hit.
What makes a gift truly special?
A gift becomes truly special when it reflects thoughtfulness, suits the recipient's tastes or needs, and includes a personal touch. Personalised gifts, which can carry the recipient's name, a special date, a heartfelt message, or a photo, often hold more sentimental value.
How can I present a gift in a memorable way?
Creative packaging, a surprise delivery, or including a personal note or poem can make the gift-giving moment unforgettable. The presentation should add to the excitement and show the care you've put into choosing the gift.
How do I personalise a gift?
All of our gifts can be personalised. Just add your personalised details in the 'Personalisation' section on the product page. You can add names, dates, special messages or quotes. Many of our products also offer photo personalisation. For specific requests, contact us directly.
What areas in London do you deliver to?
A: We deliver to all areas within London, including Central London, East London, West London, North London, and South London. Whether you're located near the bustling streets of Covent Garden, the quiet suburbs of Richmond, or the vibrant neighbourhoods of Hackney, we ensure that your personalised gifts are delivered promptly and in perfect condition.
How long does delivery to London take?
Our average turnaround time is 1-2 weeks but please check individual items for processing and delivery times.
What if I need a gift delivered to London urgently?
For urgent deliveries in London, please contact us directly to discuss expedited shipping options. We'll do our best to accommodate your needs.
Can I pick up my order in London instead of having it delivered?
Currently, all orders are delivered directly to your chosen address to provide convenience and ensure safety. We do not offer a pick-up option at this time.
Do you offer gift wrapping for orders delivered in London?
Yes, we offer elegant gift wrapping options to make your presents even more special. You can select this option at checkout for a small additional fee.
Can I include a personal message with my gift?
Absolutely! You can add a personal message to most orders. Look for the option when personalising your gift, or add a note at checkout.
Can personalised gifts be eco-friendly?
Absolutely! Look for gifts made from sustainable materials such as wood, support local artisans like ourselves to reduce shipping impacts, and consider the longevity and usefulness of the gift to ensure it's eco-friendly.
What types of personalised gifts can I find in your online gift shop?
We offer a wide range of personalised gifts including custom keyrings, engraved keepsake boxes, personalised decor, and more. Each item is crafted with care to ensure it meets your gifting needs.
Are there any London-specific gifts in your collection?
Yes, we offer gifts specifically designed to resonate with London’s iconic status. These include items inspired by well-known landmarks such as Big Ben, the London Eye, and Buckingham Palace, as well as the unique vibe of areas like Camden and Notting Hill. These gifts are perfect for anyone who loves or wants to celebrate London.
Are there any discounts for first-time buyers in London?
Yes, we do offer discounts on our personalised gift collection. The best way to stay informed about upcoming sales and exclusive offers is to sign up for our newsletter, which also offers 15% off your first order when you sign up!. Additionally, we provide special promo codes during certain times of the year, such as around our store anniversary or major holidays. Don’t forget to check our website regularly or follow us on social media - @makememento, for the latest deals.
Do you offer gift cards for customers in London?
Yes, we offer gift cards that can be used to purchase any item in our online shop and delivery to London. Gift cards are a great flexible option, allowing your recipient to choose their perfect gift. They can be delivered electronically or physically, depending on your preference. This makes it easy to send a thoughtful gift, especially if you're unsure about the specific preferences of the recipient.
